Mark’s message

Mark’s message making journey I worked with Mark as part of the SMART Accelerator Programme and what a great journey we had together. Before we met, Mark, like most business owners had poured all his energy into refining and refining his product (his adventure...

Reach out

Reach out Reach out to a client you’ve lost touch with Clients come and go. That’s a given when you’re in business. But staying close to good clients who’ve left your business is as important as giving attention to the new clients who’re...

Make that call

Make that call Don’t hold off. Make that call How often have you had an awkward situation to manage and you’ve started 20 emails to try to resolve it? Then you’ve ended up deleting them all because they don’t hit the spot. Sound familiar? Go...

Get creative

Get creative Creativity is key Your creativity is what allowed you to become an entrepreneur in the first place. That’s why it’s a real shame if you’ve accidentally allowed it to stop in its tracks. Yes you’re busy, but taking time out to get...

How well do you know your clients?

How well do you know your best clients? How well do you know your best clients? When was the last time you took the time to get really up close and personal with what’s worrying your best clients right now? When did you last reflect on the problem they tell you...